- Remove/Rename the Siebel Vanilla, Siebel.HTML File present in folder “siebsrvr/REPORTS”
- Create a New word Document and rename that to “Siebel.HTML File Generation.doc” – This Word document can be placed any where on the server.
- Navigate to the following path
SiteMap > Correspondence > Personal Templates


- Add the Document which was created in Step 2 by clicking the New Record.

- Navigate to “My Correspondence Request” View

- Create a New Record using “Ctrl + N”. Click on the below highlighted to select the Template

- Select the Template which was created in Step 4, and Press OK.

- Go to the Bottom Recipients Applet and create a New Record using Ctrl+N

- This Open a Pick Applet, select any record and press “Add”.

10 . Click on the “Generate” Button, wait until the status of the DocumentStatus changes to “Completed” and GeneratedDocument to “Merged”

- Go to “siebsrvr/REPORTS” and check whether Siebel.HTML is created or not.
- Delete the Document Added in Step 4.
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